Accredited Training

ITIL V3 has many certification courses to choose from and trying to pick the right one can be challenging.  According to APMG (the Official Accreditor) each ITIL V3 course must provide a specified amount of contact time to establish a depth of knowledge. This is outlined course syllabi which can be found at the Official ITIL Site.  For a detailed explanation of the ITIL V3 Certification process click here.

Click here for Mountainview's proof of accreditation

Click here for help with Prerequisites and Certification

ALL PRICES ARE IN CANADIAN DOLLARS ($)

Accredited Certification Courses

 

 

     >>Click the course below for the outline

Length

(Days)

ITIL V3

Credits

PMI

PDU

On-site Classroom

 Classroom Training Price per Student

Computer-Based Training (CBT) Program

ITIL V3 Expert Certified Mentored

Pre-study, Manual & CBT

Exam Prep

& Review

Exam

Price
 

ITIL V3 Foundation Level - No prerequisite

ITILV3F: ITIL V3 Foundation

3

2

18

[1]

$900

$295

Optional

$170 **

ITILV3F-CPDE: ITIL V3 Foundation with Certified Process Design

5

2

32

[1]

$1500

NA

NA

NA

ITILV3FB: ITIL V2-V3 Foundation Bridge Prerequisite is V2 Foundation

1.5

0.5

9.5

[1]

$500

$195

Optional

$87
 

Foundation Package: ITIL V3, ISO 20000, ISO 27002 - No prerequisite

  1. ITILV3F: ITIL V3 Foundation

  2. ISO20F: ISO 20000 ITSM Foundation

  3. ISO27F: ISO 27002 Information Security Foundation

7

3

39

[1]

$2000

$595

Optional

$510 **
 

ITIL V3 Intermediate Lifecycle Stream - Prerequisite: ITIL V3 Foundation or equivalent

ITILV3SS: Service Strategy

3

3

21

[1]

$900

$395

[2]

$255

ITILV3SD: Service Design

3

3

21

[1]

$900

$395

[2]

$255

ITILV3ST: Service Transition

3

3

21

[1]

$900

$395

[2]

$255

ITILV3SO: Service Operation

3

3

21

[1]

$900

$395

[2]

$255

ITILV3CSI: Continual Service Improvement

3

3

23

[1]

$900

$495

[2]

$255
 

ITIL V3 Intermediate Capability Stream - Prerequisite: ITIL V3 Foundation or equivalent

ITILV3PPO: Planning, Protection & Optimization

5

4

32

[1]

$1500

$495

[2]

$255

ITILV3SOA: Service Offerings & Agreements

5

4

32

[1]

$1500

$495

[2]

$255

ITILV3RCV: Release, Control & Validation

5

4

32

[1]

$1500

$495

[2]

$255

ITILV3OSA: Operational Support & Analysis

5

4

32

[1]

$1500

$495

[2]

$255
 

ITIL V3 Intermediate Managing Across the Lifecycle - Prerequisite: 17 ITIL credits

ITILV3MALC: Managing Across the Lifecycle

5

5

32

[1]

$1500

$595

[2]

$255
 

ITIL V3 Complementary Specialist Program - Prerequisite: ITIL V3 Foundation or equivalent

ITILV3SS-TOGAF: SS with TOGAF 9.0/8.1

5

3

32

[1]

$1500

$595

[2]

$255

ITILV3SS-SOA: SS with Service Oriented Architecture

5

3

32

[1]

$1500

$595

[2]

$255

ITILV3SD-CAT: SD with Service Catalogue

5

3

32

[1]

$1500

$595

[2]

$255

ITILV3SD-MOR: SD with Management of Risk

5

3

32

[1]

$1500

$595

[2]

$255

ITILV3ST-PMBOK: ST with PMBoK

5

3

32

[1]

$1500

$595

[2]

$255

ITILV3ST-PRINCE: ST with PRINCE2

5

3

32

[1]

$1500

$595

[2]

$255

ITILV3SO-PROB: SO with Problem Solving

5

3

32

[1]

$1500

$595

[2]

$255

ITILV3SO-ASL: SO with Application Service Library

5

3

32

[1]

$1500

$595

[2]

$255

ITILV3CSI-20K: CSI with ISO20000 (2 exams)

5

4

36

[1]

$1500

$695

[2]

$420

ITILV3CSI-20K: CSI with ISO27002 (2 exams)

5

3

32

[1]

$1500

$695

[2]

$420

ITILV3CSI-CMMI: CSI with CMMI for Services v1.2

5

3

32

[1]

$1500

$695

[2]

$255

ITILV3CSI-COBIT: CSI with COBIT 4.1

5

3

32

[1]

$1500

$695

[2]

$255

ITILV3CSI-SIGMA: CSI with Six Sigma

5

3

32

[1]

$1500

$695

[2]

$255

ITILV3CSI-IMP: CSI with Rapid ITSM Implementation

5

3

32

[1]

$1500

$695

[2]

$255

ITILV3CSI-CPDE: CSI with Certified Process Design

5

3

32

[1]

$1500

$695

[2]

$255
 

ITIL V2 to V3 Service Manager Bridge - Prerequisite:  V1/V2 Service Manager Certificate and V3 Foundation equivalent

ITILV23MB: ITIL V2-V3 Manager's Bridge

5

5

28

[1]

$1500

$795

[2]

$170
 

ITIL V2 Foundation - No Prerequisite

ITILV2F: ITIL V2 Foundation

2

1.5

16

[1]

$600

$295

Optional

$170 **
 

ISO 20000 - No Prerequisite

ISO20F: ISO 20000 Foundation

2

1

14

[1]

$600

$295

Optional

$170 **

ISO20F-CMM: ISO 20000 Foundation with CMM-I for Services v1.2

3

1

21

[1]

$900

$295

Optional

$170 **
 

ISO 27002 - No Prerequisite

ISO27F: ISO 27002 Information Security Foundation

2

0

14

[1]

$600

$295

Optional

$170 **
 

COBIT 4.1 - No Prerequisite

COBIT4F:  COBIT 4.1 Foundation

2

0

14

[1]

$600

NA

NA

NA

[1] Educore is approved traiing partner of Mountainvew and provide training around the world using our Accredited Courseware

[2] Exam Prep and Review is a mandatory APMG requirement for Intermediate CBT - one of these options must be selected: 1hr = $145; half day = $295; full day = $495

**  Foundation Level can be written at one of the world-wide Prometric / Pearson VUE testing centers or Educore can arrange a paper-based or web-based exam conveniently at your location in cooperation with Mountainview

Duration length is based on a 7 contact hour day

All prices are in CANADIAN dollars and are subject to change without notice

Recommended ITIL V3 Expert Certification Tracks

  • Manager Track: SS, SD, ST, SO, CSI, MALC (shortest duration - ideal for all functional managers)

  • Practitioner Track: OSA, RCV, SOA, PPO, CSI, MALC (most detailed content, longest path - ideal for consultants, trainers, auditors)

  • Transition & Operations Track: SO, OSA, ST, RCV, CSI, MALC (ideal for project managers, operations roles, technical staff)

  • Strategy & Design Track: SS, SD, SOA, PPO, CSI, MALC (ideal for business analysts, technical architects, security managers, business continuity managers)

Delivery Methods

References